Privacy Policy

What Information Do We Gather?

Personal information refers to data that can either directly or indirectly identify you. It encompasses both identifiable details and anonymous data linked to identifiable information. However, it excludes irreversibly anonymised or aggregated information that no longer allows identification, whether alone or combined with other data.

Our collection and utilisation of personal information are confined to legal obligations and the facilitation of our business operations and services you request.

We gather information when you register on our website, make a purchase, subscribe to our newsletter, or participate in surveys. During registration or ordering, you may be prompted to provide your name, email address, mailing address, and phone number. However, you can also navigate our site anonymously.

How Do We Utilise Your Information?

The information you furnish serves the purposes outlined during collection and as permitted by law. Here's how we may use the data collected:

  • Personalisation: Enhancing your experience by tailoring our services to your preferences.
  • Website Improvement: Continuously refining our website based on feedback and data analysis.
  • Customer Service Enhancement: Efficiently addressing your inquiries and support needs.
  • Transaction Processing: Facilitating purchases and delivering requested products or services.
  • Promotional Activities: Administering contests, promotions, and sending relevant updates and offers.
  • Legal Basis for Processing Personal Information:

For individuals in the Indian Jurisdiction, the processing of personal information is justified by:

  • Consent: When you've explicitly agreed to the processing.
  • Contractual Necessity: When processing is essential for fulfilling a contract or pre-contractual steps.
  • Legal Obligation: When processing is required to comply with the law.
  • Legitimate Interests: When processing serves our legitimate interests, as long as it doesn't infringe on your rights and freedoms.

You retain the right to withdraw consent at any time, without affecting the legality of processing based on prior consent.

Your Rights

We ensure the accuracy, completeness, and currency of your personal data and provide you with rights to access, rectify, or delete it. You can also restrict or object to further processing and request data portability. Should you have concerns, you can file complaints with relevant authorities.

To safeguard your data, we may request identity confirmation before providing access or making alterations. However, legal or regulatory requirements might restrict our ability to fulfil certain requests.

Protecting Your Information

You're responsible for maintaining the security of your login credentials. While we employ various security measures, including SSL encryption, to safeguard sensitive information, we recommend using strong, unique passwords and refraining from sharing login details across multiple platforms.

Our servers undergo regular security scans and are externally verified for safety by McAfee Secure.